Brooke Otter Jellycat Jellycat

Speedy Shipping and Professional Packaging

We are able offer many shipping options thanks to our long-term relationship with UPS FedEx DHL. Our warehouse staff are highly educated and will package the items according to our precise and exact specifications. Your products will be subjected to an exhaustive examination before they will be properly packaged prior to being delivered. We ship to thousands of customers every day from all over the world. The fact that we're committed to becoming the biggest online retailer in the World is obvious. We have distribution centers as well as warehouses located in Europe and in the USA.

Orders that contain more than 1 item are assigned processing periods according to each item.

Prior to shipment, all purchased items will be thoroughly inspected. The majority of orders are shipped within 48 hours. The delivery time is estimated to be between 3 and seven days.

Returns

Due to the multiple parties involved, including the factory and the warehouse, we cannot effectively manage inventory. The stock levels may fluctuate at any given time. It's possible that your order will become unfulfilled when you have placed the order.

Our policy is valid for 30 days. If you have passed 30 days in the past since you purchased and we are unable to offer you a refund or exchange.

Your item should be in the original packaging and not be used. The item must be in the original packaging.